How Results Based Facilitation Can Help You Overcome Common Challenges of Continuous Learning & Improvement

ImpactTulsa offers a series of professional development opportunities that can be taken together to help individuals develop the skills they need to move groups from talk to action.


The first, Continuous Learning & Improvement (CLI) 101, teaches an approach to improvement by which a team uses data to refine a problem, sets goals, and implements small tests of change to identify practices that are successful and can be scaled to a larger scope. ImpactTulsa has developed a Continuous Learning & Improvement (CLI) process over the past four years that helps teams bring together diverse perspectives on a problem to achieve equitable results. You can read more about how CLI integrates equity into decision making in this blog post.


To further the skills acquired during CLI 101, Results Based Facilitation (RBF) 101 is a training opportunity that teaches a competency-based approach to participating in and facilitating meetings that get results. When individuals enroll in RBF 101, they are investing in their ability to move people to action in settings where they are using CLI tools to improve outcomes. RBF skills increase a person’s capacity to solve common challenges that teams encounter when using CLI. Below are a few examples:


  • Using CLI to improve outcomes requires people to take action
    • When improvement teams come together, there is often a lot of excitement when participants talk through all of the different ways they can innovate to solve the problems that they are facing. The enthusiasm can quickly fade when it comes time to sign up for action commitments at the end of the meeting. Who is going to take on the tasks associated with improvement? RBF 101 teaches how to hold people accountable to change, how to normalize conversations about accountability, and how to help people take on tasks that align to their roles.


  • Competing priorities can get in the way of improvement work
    • CLI requires time, effort, and creative use of a person’s role in order to make change occur. RBF 101 offers the opportunity to learn about how to help people navigate competing priorities through a composition analysis of the group. A composition analysis is a landscape of the roles, priorities, and skills that people bring to the meeting. The facilitator can be aware of each individual’s motivations, viewpoints, biases, and experiences that might impact how they show up.


  • An improvement team needs to have the appropriate authority to make change
    • When teams are using CLI, it can lead them to innovation ideas that may be outside the scope of their own work and authority. Policy changes are sustainable ways to make improvements in outcomes, but in order to make that happen, high-level leadership needs to be involved. RBF101 covers skills on how to get a group thinking about authority and locus of control to keep solutions achievable. Participants also learn how to get a group thinking about expanding their authority by bringing in decision makers to the work. 


Shifting the status quo through improvement work is challenging, but it’s necessary for achieving equitable outcomes for students and families in our community. When participants are certified in Results Based Facilitation, they are better equipped to lead improvement teams towards their goals with an understanding of the motivations and dynamics of the group. To sign up for these trainings offered through ImpactTulsa, see the information below.

ImpactTulsa Professional Development Opportunities

Continuous Learning & Improvement 101

This 90 minute workshop is designed for team members across all levels who are interested in understanding the fundamentals of continuous learning & improvement. Participants can expect to leave the workshop with the ability to do the following:

  • Understand the value CLI can bring to an organization and to a community
  • Identify key components of the CLI cycle
  • Learn the basic data tools and processes needed for continuous learning & improvement 


There are monthly CLI 101 opportunities, you can find the registration link here.


Results Based Facilitation 101 & 201

Results Based Facilitation (RBF) is a competency-based approach to participating in and facilitating meetings that get results. The six RBF competencies move groups from talk to action by focusing on meetings results and by developing an accountability framework for commitments to aligned action.


This workshop will take place virtually on March 9th & 10th from 9:00-4:30. Participants must attend both full days of the training to receive certification. Applications (linked here) are due by January 27th at 5pm.